By using advanced computer technology and employing well trained staff committed to providing unrivalled customer service, we ensure that full ranges of stock are always available, allowing us to deliver what you want, the first time, on time. All orders are shipped within 48 hours Monday - Friday 9am - 4pm. We reserve the right to choose the shipping carrier including but not limited to USPS, UPS, FedEx or freight carrier.
If a tracking # is provided by the shipping carrier, we will email you at the address provided in your account with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Our goal first and foremost is to make sure you get the wheel you need! If we have made a mistake in any way, or your shipment was inadvertently damaged by the carrier, please email firstname.lastname@example.org or call us at 888-482-2279 so we can assist you in rectifying the problem.
Should you need to return an item please email email@example.com to request an RMA (Return Material Authorization). You may return all unused items that are not electrical in nature or custom ordered, in the original packaging, in re-saleable condition within 30 days of the original delivery with an RMA.
All returns will be assessed a restocking fee of 30 percent, refunds will be issued less shipping and handling charges in the same manner as your original payment within 7 days of receiving the returned item. No returned merchandise will be accepted without a Return Material Authorization (RMA).
Ship authorized returns to the following address:
OEM Wheels 4 Less
876 Tower Rd.
Mundelein, IL 60060